Magic Specs
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Shipping policy

How do I make payment?

Our payment gateways are powered by Xendit and PayPal which accepts all major Credit/Debit cards issued locally and abroad. All online payments made in this website are already inclusive of transaction fees, shipping fees, duties and taxes.

For assistance, feel free to Contact Us or message our 24/7 Live Chat Support.

When will I receive my order?

We process orders between Monday and Friday. Orders will be processed within 1-2 days from the order date and shipped from our warehouse the next day. After that, delivery will take 3 to 7 days for orders in the US, UK, CA, EU or 5 to 14 days for orders in other countries.

Please note that we do not ship on weekends and holidays.

Click Track Order to check on the status of your order or feel free to Contact Us or message our 24/7 Live Chat Support.

Will I be charged with customs and taxes? 

Shipping fees, duties and taxes are included in each order but we do not always guarantee a custom-friendly experience which can only be determined by your local customs office.

Payment of these charges and taxes (such as duties or VAT) are the customer's responsibility and will not be covered by us. We are also not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

In the event that a package is returned or destroyed due to the non-payment of such fees, your order will be considered fulfilled.

Do you really ship worldwide?

We ship in most countries around the world except in Cuba, Iran, North Korea, Sudan and Syria which are currently subject to transport sanctions.

Updated: July 15, 2021

 

Need more help?

E-mail us at hello@magicspecs.co or message our 24/7 Live Chat Support. Our customer service team will be happy to assist you.

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FREE Shipping

We ship at no cost to you! Receive your order within 3-14 days no matter where you live.

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We are so confident that you'll love Magic Specs™ or your money back!

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